Shipping
At HE4L, we are committed to delivering your wellness essentials with care, transparency, and reliability. All orders are shipped from our U.S.-based warehouses to ensure consistent quality and handling.
Delivery Timeframes
For customers in the UAE, Saudi Arabia, Qatar, Kuwait, and Bahrain, orders typically arrive within 6–10 working days after dispatch.
Order Processing
Please allow 1–4 business days for order processing before shipment. Processing times may vary depending on demand. Orders are processed and shipped on business days only, excluding weekends and public holidays.
Tracking Your Order
Once your order has been dispatched, you will receive an automatic confirmation email containing your tracking number. If you do not receive tracking details or experience any issues with tracking updates, our support team will be happy to assist you.
Delays & Customs
While we strive to meet the estimated delivery timelines, occasional delays may occur due to factors outside our control, such as customs clearance procedures, international transit delays, or regional holidays. If your order takes longer than expected, please contact us so we can assist you.
Need Assistance?
If you have any questions regarding shipping or your order, please contact us at support@he4l.com. Our team is always here to help.